About us


Compass Carers recognise the value and contribution that unpaid carers make to society. We are commissioned by Somerset County Council and the NHS to provide the first dedicated support and advice service for carers in Somerset. This helps to enable carers to achieve more of a life outside of caring, as well as supporting people with their role as a carer. All of our staff are experienced in caring or disability related issues, and are ideally placed to provide independent advice and support.

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We offer as part of our free service:

A dedicated carers advice and information phone line to self-refer (or take referrals from related organisations), access immediate advice, information or a ‘listening ear’ regarding any aspect of caring,

Access to a Carers Support Worker when required who can visit clients to talk through their own situation and develop structured support plans,

Training courses to support the role of carers,

A ‘Talk & Support’ telephone befriending service, providing someone to talk to on a regular basis, addressing feelings of isolation often experienced by those in a caring role,

A free quarterly newsletter, featuring information, reviews, and news for carers and people with disabilities available in various formats to suit their needs,

Carer Support Groups facilitated by ourselves and information about carer support groups facilitated by others around Somerset, where carers meet others in a similar situation as well as relevant not-for-profit organisations, providing information, skills sharing, experience sharing, peer support, and a social occasion.

Signposting: (pointing people in the right direction) in order for carers to access useful and essential services (such as advocacy for example).

A carer’s web-site, detailing information about our steering group (we are a user-led service), training, links to self-refer or refer someone else, upcoming Compass Carers events, carer support groups (and support funding application details), volunteering, our magazine and information fact-sheets etc.


We’ve had a very successful start to the beginning of our service; however, we recognise that we have a long way to go in reaching the 58,000 individuals who identified themselves as unpaid carers in the 2011 census. Our service is going from strength to strength, and with our newly developed services such as the Talk & Support befriending service, we are sure that we will be able to give even more carers the support that they need.


Please click on the logo above, it's a useful link to S.C.C.'s Carers In Somerset Page where Information fact-sheets are stored...